Privacy Policy
Last Updated: 22 June 2026
Who We Are
This website is operated by LW Fire Safety (“we”, “us”, “our”).
Website: www.lwfiresafety.co.uk
Email: info@lwfiresafety.co.uk
We are committed to protecting your personal data and respecting your privacy.
What Information We Collect
We may collect and process the following personal information:
Name
Email address
Telephone number
Business information (where applicable)
Information submitted through contact forms
Any correspondence you send to us
We may also automatically collect:
IP address
Browser type and version
Device information
Website usage data
Cookies and tracking information
How We Collect Your Information
We collect information when you:
Complete a contact form
Contact us by email or phone
Subscribe to updates or newsletters
Use our website
Accept cookies through our cookie banner
How We Use Your Information
We use your personal data to:
Respond to enquiries
Provide our products or services
Manage customer relationships
Improve our website and services
Send communications you have requested
Meet legal and regulatory obligations
Lawful Basis for Processing
Under UK GDPR, we process personal data on one or more of the following legal bases:
Consent
Where you have given clear consent.
Contract
Where processing is necessary to fulfil a contract with you.
Legal Obligation
Where we are required to comply with legal requirements.
Legitimate Interests
Where processing is necessary for our legitimate business interests and your rights do not override those interests.
Cookies
Our website uses cookies and similar technologies to:
Ensure the website functions correctly
Analyse website traffic
Improve user experience
Non-essential cookies will only be used with your consent.
For more information, please see our Cookie Policy.
Sharing Your Information
We do not sell your personal data.
We may share information with trusted third parties who help us operate our business, including:
Website hosting providers
Analytics providers
IT and software service providers
Professional advisers
Government or regulatory authorities where required by law
All third parties are required to protect your information and process it lawfully.
International Transfers
Where personal data is transferred outside the UK, we will ensure appropriate safeguards are in place in accordance with UK data protection laws.
Data Retention
We keep personal information only for as long as necessary for the purposes for which it was collected, including legal, accounting, or reporting requirements.
Your Rights
Under UK data protection law, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing
Object to processing
Request transfer of your data
Withdraw consent where processing is based on consent
To exercise any of these rights, contact us using the details below.
Complaints
If you are unhappy with how we handle your personal data, you have the right to complain to the:
Information Commissioner’s Office
You can find more information at:
Information Commissioner's Office (ICO)
Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon publication.
Contact Us
LW Fire Safety
Email: info@lwfiresafety.co.uk